Location: Hyattsville, MD (Local Candidates Only)
Salary Range: $150,000 – $175,000
Security Clearance: Not Required
Confidential Company | Growth-Focused Leadership Opportunity
We’re seeking an innovative, forward-thinking, and hands-on Head of Operations to lead day-to-day functions and help drive long-term growth for a dynamic cold storage and mobile distribution business in Hyattsville, MD.
As Head of Operations, you’ll be the engine behind our success—guiding people, improving systems, deepening client partnerships, and expanding high-impact business lines like mobile ice cream distribution and cash-and-carry operations.
This is not a back-office leadership role. You’ll be on the floor, in the details, and shaping the future—with the autonomy and authority to build, improve, and scale.
We’re looking for a strategic operator who thrives on continuous improvement, embraces challenge, and knows how to lead people while building systems that fuel growth. This is a local-only opportunity—we are not relocating for this position.
Lead Daily Operations: Conduct walkthroughs, oversee staff, and ensure operational excellence across our cold storage and distribution lines.
Build a Culture of Excellence: Set the tone for integrity, accountability, and a team-first environment. Be a visible, approachable leader.
Enhance Systems: Streamline inventory, vendor, and fulfillment processes. Evaluate current tools and implement improvements that drive scale and reduce inefficiencies.
Grow the Business: Expand our mobile and retail ice cream distribution channels. Identify new markets, build customer relationships, and create repeatable growth strategies.
Own Financial Performance: Oversee P&L, AR/AP, and budgeting. Track KPIs and work with ownership to meet and exceed performance targets.
Develop Talent: Mentor and train staff, build organizational redundancy, and ensure your team has the structure and support to thrive.
Strategic Planning: Work closely with ownership to shape the future of the business—identify opportunities, manage risk, and drive operational innovation.
Ensure Facility Readiness: Partner with facilities and compliance leaders to maintain a high-functioning, safe, and audit-ready operation.
A proven operator with experience in logistics, warehouse, cold storage, or food service distribution
A natural leader who knows how to build trust, solve problems, and develop strong teams
A strategic thinker who understands how to translate business goals into operational plans
A builder—you love improving processes, implementing systems, and growing revenue
An excellent communicator who leads with clarity, humility, and a people-first mindset
Tech-savvy and comfortable with inventory and financial management tools
7+ years of experience in operational leadership (preferably in cold storage, distribution, or warehouse environments)
Strong P&L ownership experience
MBA or business training preferred (strategy, financials, team development)
Deep knowledge of warehouse operations, inventory systems, and team management
Comfortable managing across multiple priorities: logistics, customer service, staffing, and compliance
Bilingual (English/Spanish) is a plus
Experience in retail, cash-and-carry, or mobile distribution a plus
Local to Hyattsville, MD – we are not relocating for this role
We’re a quietly growing, family-owned company that has built a reputation as a reliable, people-centered cold storage partner since 2020. With over 20,000 square feet of freezer space and expanding distribution operations, we’re positioned for significant growth over the next 3–5 years.
What sets us apart is our commitment to long-term success—through relationships, innovation, and operational excellence. We invest in the right people and systems to build a business that lasts. If you're looking for a leadership role with ownership, impact, and upward mobility, this is your opportunity.
Confidential inquiries and resumes may be sent to:
📧 laws@henpencorp.com
📱 408-755-5423